To improve the tax-filing experience for Canadians, the Canada Revenue Agency is introducing two important changes for 2018. First, income tax and benefit packages will now be mailed directly to paper filers. Second, with the launch of File my Return, eligible individuals with low or fixed income can do their taxes by answering a few simple questions over the phone.
For many Canadians, having to travel to find income tax forms and guides each year is inconvenient, especially for people with mobility challenges and those who live far from post offices and financial institutions. Therefore, starting in 2018, the Canada Revenue Agency will automatically mail previous-year paper filers everything they need to file their income tax and benefit return. For this tax year, 1.9 million Canadians will benefit from this improvement.
Our constituents often look to us for help during tax-filing season. For that reason, you will find below all the details of this CRA service improvement and all the information needed.
To help with the transition to this new service, a limited quantity of guides and forms will still be available at Canada Post, Service Canada, and at most Caisse populaire Desjardins outlets starting February 26. In addition, you have the option to:
- Starting January 8, download and print the forms and guide;
- Starting January 8, use the online ordering tool for small orders (nine or less);
The File my Return service lets eligible individuals with low income or a fixed income that is unchanged year-to-year file their income tax and benefit returns simply by giving some personal information and answering a series of short questions through an automated phone service.
Those who are eligible will receive a personalized invitation letter in the mail in the middle of February 2018 and can begin using the service on February 26, 2018. File my Return is free, secure and easy to use. There are no paper forms to fill out or calculations to do.